The aim of this study is to evaluate client satisfaction and determine the causes of this satisfaction or dissatisfaction as well as define client expectations regarding products. ESCadrille will help you reorganize and optimize your commercial offer, adapt your communication thanks to the results from the study and hence increase customer loyalty.
Why order a Satisfaction Survey from us?
- According t a study conducted by Bain&Company, an increase of 5% in the number of loyal clients can increase company turn over by between 25% and 100% depending on the sector of activity.
- The study will identify lines of improvement and corrective measures.